Klarna’s bold leap into AI-driven customer service has hit a human wall. Less than a year after replacing 700 staff with AI, the company is now backtracking, admitting that automation alone couldn’t deliver the quality customers expected.
We all now witness tremendous changes in the fintech industry, which offers more digital services. Initially, this involved basic digital banking services and electronic payments.
The insurance industry stands at a pivotal crossroads, shaped by evolving customer expectations, technological advancements, and increasing regulatory demands.
Many entrepreneurs pay a lot of attention to marketing technology and product issues when launching a marketplace while organizing convenient and efficient payment flows is perhaps one of the most difficult tasks. Without the proper organization of financial transactions, your online platform is unlikely to be efficient. What should you pay attention to? An important…
