In late August, 2025, 150 Atlassian employees opened their laptops expecting a normal day at work. What they got instead was a pre-recorded video message from co-founder and CEO Mike Cannon-Brookes. Calm, professional, but utterly detached, the video informed them their jobs were no longer needed. Within minutes, their laptops went dark, system access revoked.
Klarna’s bold leap into AI-driven customer service has hit a human wall. Less than a year after replacing 700 staff with AI, the company is now backtracking, admitting that automation alone couldn’t deliver the quality customers expected.
Developers built the AI that’s now replacing them — poetic, isn’t it? Explore how coders automated themselves out of jobs, who will survive the shift, and why LaSoft still bets on humans.
