A demo version may take 2-3 days. A typical Proof of Concept (PoC) implementation takes 6–12 weeks, depending on the complexity and number of integrations. However, it may take some additional time to fine-tune the agent to your needs based on the collected feedback.
Custom AI agents for your business
Scalable, secure, always-on support:
We help automate routine tasks and accelerate response times for a fraction of the current cost with AI agents trained on your workflows.
Hi, I can be your bespoke AI agent, I can handle calls, respond to emails, and chat on WhatsApp or your website. I'll manage routine inquiries, updates, or verifications in real-time, 24/7.
Consult with LaSoft experts to learn how to develop an AI agent that supports your team throughout your business's development.
How a custom
AI agent changes
your business
routine?
LaSoft's foundational principle in AI development is the empowerment of humanity. We are dedicated to creating AI solutions that enhance your human team's capabilities.
We never aim to substitute for human roles. Our commitment is to ensure that AI serves humanity, enhancing potential without introducing risk to jobs, businesses, or the human species.
Generate
human-like
interactions
AI agents' real-life case examples
enhance user
experience and
operational efficiency
Agentic AI is a technology that manages and facilitates interaction between AI agents and humans. AI Agents can be integrated with your CRM, ERP, Internal knowledge base, or operational suite and offer you a wide range of automations.
We create accurate, responsive assistants tailored to your workflows and industry-specific needs. Our team knows how to craft clear, context-aware instructions that guide your AI agent toward optimal, goal-driven behavior. Our AI Agents portfolio:
- Free trialuniversal
Clara
I can help your business manage
the team effectively.An HR insights system evaluates employee-related data (e.g., performance, compensation, demographics, work experience, and industry performance factors). It analyzes patterns and risk factors using machine learning and predictive analytics models to demonstrate the flight risk of each employee, i.e., the likelihood that a particular employee may leave.
Clara, our AI Agent, informs the HR manager that a particular employee or a group of employees is at risk, so the HR team may plan and conduct corrective actions to save those employees for your firm.
Our solution proactively helps to retain valuable team members by sending alerts or recommendations to HR managers when a potential resignation risk is detected. - Free trialpharmaceutical
Vivian
Help patients get smart answers
to their inquiries.Our AI agent serves as a smart assistant, automatically handling medical inquiries from both healthcare professionals and patients. Powered by Retrieval-Augmented Generation (RAG) architecture, "agent Vivian" processes incoming questions related to medications, analyzes structured sources like package leaflets, and gives back accurate, compliant responses.
We ensured that users receive context-sensitive, medically informed answers tailored to their role (e.g., pharmacist, patient), significantly improving the speed and reliability of pharmaceutical communication.
Vivian proceeds with processing the inquiry, intelligently identifying the target audience (healthcare professionals, pharmacists, non-professional audience, and patients). It parses the question and selects the relevant content from product documentation to construct a professional response. - Free triallogistics
Susan
I manage efficient collaboration
in logistics workflow.Susan is an AI agent for a logistics company that connects shippers, brokers, and carriers. In this particular case, the Agent can help support the team with:
Verifying the client;Provide shipment information during a live call, including but not limited to, pickup and destination points, load specifications, etc;Offer the cargo shipment fee, and negotiate a price;Approve the company and driver for the cargo delivery. Send the details for final manager approval.
A human agent steps in when the AI agent encounters requests it cannot handle. - Free triallogistics
Echo
I manage logistics operations
to deliver freight.The AI agent collects the required data, including port information, the number of containers, container type, and other delivery details. Search for the most appropriate quotes and provide the potential client with the delivery quote.
At its core, Echo gathers all necessary shipment data, including:
Port of origin and destination;Number of containers and container types;Cargo dimensions and weight;Service preferences (e.g., FCL/LCL, reefer, hazardous);Delivery deadlines and special requirements.
Communication with an agent can be handled through a live call, chat, or email.
Who can benefit from AI agents?
partner
with LaSoft
How we build your ai agent
explore our services
LaSoft offers a stage-by-stage process to deliver intelligent automation for your business workflows.
Discovery and business processes audit
We start by learning your business workflows and collaborate closely with your team and stakeholders to define clear goals to create AI agents. We identify target users and document the core workflows your AI agent should support, and also map out your existing tools and infrastructure to define integration needs.
Context-aware dialogue modeling
Using your industry-specific terminology and tone of voice, we craft scenarios that incorporate intelligent conversation flows, making them feel natural and context-aware. We manage to cover all interactions, including greetings, onboarding information, task explanations, professional advice, specific details, and error handling.
Security design
Our software engineers can deploy your AI agent within your own infrastructure or a secure private cloud. We utilize the data necessary to achieve your business objectives and ensure that all data transmissions are encrypted. LaSoft makes your AI agent meet the highest standards of data security and business compliance.
Data integration
Then we connect your AI agent to the existing systems it needs to work effectively. This stage may involve syncing databases, embedding business logic, or integrating third-party APIs (such as CRM, ERP, TMS, and WMS). We strive to keep this integration as minimal as possible, ensuring that we only use data and systems necessary for the results. We also fine-tune and train the AI model, using your internal knowledge base to understand your industry vocabulary and context.
Monitoring and training
Our team launches your AI agent, then monitors its performance, collects user feedback, and identifies areas for improvement. To enhance your business workflows and deliver real value, we continually improve your agent by providing training to deliver faster, more useful answers and sharper, more context-aware responses. It also helps with model drift detection and hallucination monitoring.
Get assistance
and support
Custom AI agent
brings real value
Healthcare
AI agents provide valuable assistance and support to medical staff, ensuring compliance with HIPAA regulations.
Features
- Schedule appointments and send reminders.
- Answer patient FAQs (e.g., dosage, post-visit instructions).
- Support medical documentation.
- Summarizing medical reports.
- Validate insurance eligibility.
- Route urgent requests to medical staff.
- Agents gather symptom details or history before the visit.
- AI agent can extract key findings in lab results, flag abnormal results, and match them with symptom patterns.
- AI can offer potential differential diagnoses or highlight warning signs for high-risk conditions.
Values
- 24/7 patient engagement with no wait time.
- HIPAA-compliant automation of administrative workflows.
- Reduces the burden on medical assistants and call centers.
- Improves patient satisfaction and adherence, etc.
E-commerce and retail
AI agents automate customer experience with clients, handling customer support and personalized interaction.
Features
- Manage interaction with clients 24/7, providing instant answers about products, orders, and delivery.
- AI agents streamline return eligibility checks, initiate return labels, and automatically determine refund timelines.
- Assist supply management teams in tracking inventory and shipping times.
- Manage goods turnover and sales across multiple marketplaces, including Amazon, Etsy, eBay, and others.
Values
- 24/7 service in the customer’s preferred channel.
- Reduces the need for large support teams.
Education
Custom AI agents help educational staff to focus on high-value tasks, elevating the learning process and improving communication with students.
Features
- Guide students through onboarding or enrollment.
- Answer curriculum-related questions and serve as course assistants.
- Offer reminders for classes, exams, events, or deadlines.
- Automate grading assistance or quiz feedback.
- Share information on inquiries related to various learning themes.
Values
- Reduces load on academic staff.
- Track student participation and content interaction.
- Detects shifts in student tone and sentiment to send alerts to academic support.
- Automates repetitive admin tasks.
- Offers real-time guidance and support to students.
Logistics
Automation of routine tasks, communication and management of logistics processes help your business navigate challenges.
Features
- Verify drivers and MC numbers.
- Answer driver/broker questions via phone or chat.
- Update shipment statuses in real time.
- Route documents and updates to TMS, ERP, and other systems.
- Provide proactive alerts and delivery estimates.
- Manage inventory and more.
Values
- Reduces dispatcher workload by up to 50%.
- Scales operations without hiring extra staff.
Marketing
AI agents manage integration with CRM, ERP, and social networks, automating leads and content generation, allowing your marketing team to focus on creative tasks.
Features
- Automate lead management, qualifying questions, and push only high-intent leads to the sales team.
- Reduce lead response time to seconds.
- Pre-qualify leads based on the user data.
- Support A/B testing for value propositions or CTAs in real-time conversations.
- Validate coupon codes, verify offer eligibility, and automatically apply discounts at checkout.
- Gather user preferences, demographics, and interests, driving CRMs or email platforms for more targeted campaigns.
- With integrations to Meta Messenger, Instagram, WhatsApp, and Google platforms, AI agents can process comments and reactions in real time.
Values
- Higher personalization.
- AI agents nurture leads through automated messages.
- AI can dynamically adjust content, offers, and messaging based on user data you have at this point.
Human resources and recruitment
HR managers use AI solutions to interact with candidates and employees and automate onboarding and assessment of professional skills.
Features
- Automate candidate pre-screening.
- Coordinate schedules between candidates and hiring teams.
- Streamline employee onboarding.
- Gather real-time feedback on engagement, satisfaction, or workplace climate.
- Deliver HR support in multiple languages to unify international teams.
- Assist in automatically updating employee records, documents, and status changes.
Values
- Saves time for HR managers by reducing operational workload.
- Provides 24/7 HR support.
- Supports smart and faster hiring decisions.
- AI collects structured data from interactions, feedback, and surveys.
Finance
Offering support and secure interaction with clients and reports, and providing automation for workflows helps businesses to navigate challenges in financial operations.
Features
- 24/7 service for statements, invoices, and account status.
- Guide users through Know Your Customer (KYC) processes.
- Collect documentation, verify inputs, and cross-check databases.
- Alert compliance teams about missing or suspicious inputs.
- Summarize portfolio performance or recent transactions on request.
- Generate summaries from large financial datasets.
Values
- Multichannel support (chat, voice, email, WhatsApp, app).
- Insightful analytics from queries, transactions, and interaction patterns.
- Fast onboarding for clients.
Business analytics
AI agents analyze your data, displaying KPIs, understanding trends, and generating insights to build a successful business strategy.
Features
- Answer business questions using natural language.
- Summarize trends, anomalies, and KPIs from dashboards.
- Generate quick visual reports and send alerts and notifications.
- Generate insights and produce summary reports in email or PDF format.
- Manage integrations with different platforms and systems.
Values
- Democratizes data access.
- Reduces analyst workload.
- Improves decision-making with conversational insights.
- Makes dashboards interactive and actionable.
We have answers for you
frequently asked questions
How long does it take to build and deploy a custom AI agent?
What kind of tasks can the AI agent automate?
In a nutshell, AI workforce can automate customer support, internal communication, lead qualification, data lookups, document handling, onboarding, and reporting across voice, chat, and email. It is a powerful technology that is still under development, and at this point only our imagination is a limit. I suggest you connect with one of our experts, who will help you to define the most relevant AI implementation for your business.
Can the AI agent integrate with our existing CRM, ERP, or TMS?
LaSoft’s AI agents are designed to provide secure integration with enterprise-grade tools, including Salesforce, HubSpot, Zoho, SAP, Microsoft Dynamics, industry-specific tools, and many others
How is the AI agent trained on my business needs?
During our discovery stage, we identify the potential business case within your firm. And we adapt the agent based on your documents, workflow data, tone of voice, and domain-specific terminology. Human-in-the-loop validation ensures accuracy and alignment with context.
What support do you offer after launch?
Depending on our agreement and your needs, we can offer you comprehensive post-launch support, including performance monitoring, feedback collection, retraining, model updates, and ongoing improvement to help your agent evolve and continuously improve as your business grows.
Is the AI agent secure and compliant?
We design AI-specialized agents with GDPR, HIPAA, and industry-specific compliance and security standards in mind. Data access is role-based, encrypted, and auditable.
Can we start small and scale later?
Yes, it is a usual practice to begin with one function (like customer service or HR) and expand to other departments as the AI agent proves its value. Most probably, each department of your firm will require a separate Agent, as simple Agents that are trained specifically for one function perform better.
Who typically uses AI agents within a company?
C-level executives, support teams, HR managers, sales representatives, dispatchers, analysts, and end customers all benefit from tailored conversational automation.
