Social platform for educational institutions CommUNIty
- Industry: Education
- Product: Social platform managed with an AI agent
Lasoft offers a working digital solution for any educational institution, such as schools, colleges, universities, or private training centers, helping with workload through AI-assisted inquiry handling.
Modern universities and colleges face a growing demand for better interaction between professors and students. There is a need to adapt and engage students in the educational process.
Emails or LMS systems can be challenging to navigate and lack of real-time interaction between students and educational staff. You can provide this option only with seamless academic communication and personalized learning support.
Our software solution
We designed and built CommUNIty, a centralized digital space where faculty professionals and students can connect about courses, events, and learning milestones. Unlike traditional platforms, YouMe is akin to an internal social media network, serving as an internal channel for academic communities.
How AI-agent drives CommUNIty platform
Intelligent student engagement and support
The AI agent facilitates real-time communication, answering routine questions about course schedules, assignment deadlines, webinar links, exam prep materials, and more.
This option significantly reduces the communication burden on professors, saving time and effort and ensuring students have access to relevant academic information 24/7. The agent understands natural language inputs and responds, simulating human-like interactions.
Automating professor-student interactions
For educating personnel, the AI assistant helps manage communication threads, organize FAQs, and push notifications about new course materials or schedule changes. Instead of answering the same queries repeatedly, faculty staff can rely on the AI to handle repetitive inquiries.
It also collects and categorizes student inquiries, providing educators with valuable insights into common student pain points and helping to identify those who need support, thereby elevating the overall learning experience.
Personalized academic guidance
By analyzing data from student behavior and interaction patterns, the AI agent delivers personalized learning suggestions. It may recommend additional materials, remind students about key milestones, or even flag disengaged students who might need academic intervention.
The AI-powered intelligent assistance enables the scale of personalized support, making social networking platforms student-centered and data-driven.
Challenges we solved
Academic-specific social platform
Designing social features with clear academic structure.
AI agent design for education
Building prompt models and NLP layers that understand course contexts and academic questions.
Scalability across institutions
Ensuring one platform can be scaled from small colleges to university networks.
Balancing usability and compliance
Making the platform intuitive while respecting student privacy and institutional policies.
Implemented features
AI-powered sentiment analysis
Using natural language processing, the platform can detect shifts in student tone and sentiment across messages, inquiries, and interactions. Admins can receive alerts, and this proactive insight helps them to support student mental health and reduce dropout risks.
Engagement analytics
Track student participation, content interaction, and sentiment based on activity and feedback.
Notifications
Professors can post updates, recommend books, share webinar invites, or provide guidance that appears in students' personalized feeds.
Professor & course profiles
We created an option for profiles that include their bio, academic focus, course descriptions, office hours, and more.
Mobile-responsive UI
Designed for use on both desktop and mobile devices with intuitive, social-media-like interaction.
Automated new student onboarding
AI agent guides new students joining the university or a specific course, offering an engaging and interactive onboarding process. It can include virtual campus tours, explanations of course structures, and timelines. This option ensures a smooth entry into the academic ecosystem, significantly reducing the administrative workload.
AI agent for student interaction
An embedded AI assistant answers FAQs, reminds students about tests, suggests study materials, and helps professors handle routine questions.
Private & group messaging
Secure communication channels between students and faculty or peer-to-peer within the same course.
Course calendar & reminders
Scheduling for classes, exams, webinars, and assignments, all customized per student or course group.
Client product outcomes
With our digital product, CommUNIty, educational institutions gain a modern, AI-driven student engagement platform that functions like LinkedIn or Facebook but is specifically designed to support internal academic life and educational processes.
The platform offers significant benefits for professors and students, including providing support for students and freeing up educational staff's time, thereby allowing them to avoid spending hours answering repetitive inquiries.
Our software solution enhances the visibility of events, webinars, and lectures, allowing students to schedule their time effectively while still making room for homework or leisure activities. Additionally, it provides accurate academic content that promotes self-directed learning, helping students improve their grades.
CommUNIty, as a social platform, helps students and professors through real-time updates, personalized AI support, and a design that feels familiar, much like a social network.
Lasoft clients can now focus on delivering quality education while our edtech platform enhances interaction, reduces response times, and drives academic success.
