seamless LLM integration

We can create a custom ai chatbot tailored to your business

Built with cost efficiency and modular growth in mind, our service supports businesses with full-featured chatbot management.

As a result, it reduces workload through automated responses and meets users' needs to receive updates on their inquiries 24/7.

Bot

Welcome to custom AI chatbot

Begin by outlining a task and allow the chat to handle the rest.
Check out how AI chatbot from Lasoft can assist you!

Our developers work with

Technical solutions

Technologies we use to build your AI-powered chatbot, and if you already have a preferred platform in mind, we’ll tailor the solution to fit seamlessly with your choice.

  • n8n
    n8n
  • OneReach
    OneReach
  • Microsoft Copilot
    Microsoft Copilot
  • Custom Tech
    Custom Tech

get ai chatbot

How to get started with LaSoft's ai chatbot

Improve interaction
with users

Get a custom AI chatbot as a scalable, low-code solution powered by data from your business systems and an integrated knowledge base to save time for your employees and clients.

  • Discover your needs and workflow

    We start by defining your needs and recognizing automation options. Our experts talk with your potential users and identify automation opportunities. We clarify the desired outcomes to deliver real business value.

  • Connect to your data source

    Easily upload your knowledge base and add content from websites, DOCX, TXT, CSV, or PDF files, and YouTube transcripts. We are also able to connect the Chatbot to your CRM or ERP systems. Your chatbot will be trained and ready to answer customer questions and offer suggestions.

  • Customize the chatbot

    Make your chatbot feel like part of your brand. Personalize the greeting message, adjust the avatar icon, and apply your color palette to ensure the bot aligns with your company's tone and identity.

  • Deploy AI chatbot

    We launch your artificial intelligence assistant and knowledge source. Copy the auto-generated link or HTML code and add it to your website or portal, or share the direct chat link with your users.

contact our experts

book a call with the expert

To learn
more

Andriy Tatchyn, Chief Commercial Officer

Andriy Tatchyn

Chief Commercial Officer of Lasoft

High-volume, simple tasks and inquiries are the best candidates for automation.

customize for your needs

Custom
ai chatbot functionality

Choose
features

We can develop the solution as a modular system with a simple UI/UX design, keeping intuitive navigation in mind to offer endless possibilities for supporting interaction with your clients 24/7.

Chatbot training

Our experts can train bots using multiple knowledge sources, allowing access to content from websites, as well as DOCX, TXT, CSV, PDF files, YouTube transcripts, CRM, and ERP systems.

Website integration

We can embed chatbots, which leverage the power of large language models, into your websites, portals, apps, or Office 365 ecosystem.

Performance monitoring

Your team will have an option to view a list of chatbots we created, monitor chatbot responses, search and filter conversations, and measure user satisfaction.

Functional UX/UI

Our designers can create a user-friendly digital product with intuitive navigation. We build software product design based on best practices, patterns, and trends.

GDPR compliance

We take your data security seriously. Your users can rest assured that your chatbot complies with all relevant data privacy regulations.

Build your private model

In case you work with data that can’t be used to train one of the existing LLM models, we offer a custom-built LLM model hosted on your private servers (on-premises).

Choose your AI model

Select the engine behind your chatbot. Choose from cutting-edge models, including OpenAI GPT (3.5, 4, or Custom GPTs), Claude 3.5 by Anthropic, Google Gemini, or Private.

Bot personas

You can transform the chatbot’s tone and purpose by changing its system prompt. You may need a friendly tutor, a precise support admin, or a pushy sales agent. Our bot personas help adapt an AI agent to your brand voice and business context.

you get

How
to manage
and optimize
the chatbots' work

Always-on assistant

We make our AI chatbots constantly learn, adapt, and improve.

Managing and optimizing chatbot performance requires good training data, continuous monitoring, integration with backend systems, and strategic improvements driven by analytics.

  • Automate customer support

    AI agent handles hundreds of inquiries simultaneously, answering product questions, resolving order status queries, and directing users to relevant resources, all without requiring human intervention. It can connect the user with the real person only when it is challenging to give the correct answer.

  • AI agent learns from data

    Unlike generic bots, admins train an AI agent on your actual business content: internal docs, help center articles, product catalogs, and more. That means its responses are always contextual, reliable, and adjusted to your specific audience.

  • Customizable functionality

    AI agents adjust the chatbot's tone, behavior, and role, enabling companies to fine-tune interactions by user type. AI agents can be configured to sound formal for corporate clients or conversational for retail customers, adapting to the company’s brand voice and user context.

we focus
on your needs

How our
ai bot can help your
business

Get an expert opinion

LaSoft’s AI-powered chatbots deliver a solution for your businesses to help automate interactions with your clients.

The implemented features, including seamless large language model integration, a modular low-code structure, and advanced customization options, provide you with an AI-powered smart assistant that evolves with your business.

  • Edtech solution

    It's challenging for universities, colleges, and training platforms to provide personalized interaction for thousands of students. They often seek digital solutions to assist students with frequently asked questions, course schedules, deadlines, and onboarding, thereby lessening the workload on educational staff by automating the sharing of helpful information and providing guidance for students.

    24/7 support
    Students can get immediate answers to common questions without waiting for office hours.

    Reduced administrative load
    AI-powered bots handle repetitive queries, onboarding of new students, and information about daily university life and events, enabling faculty and support staff to focus on tutoring, academic planning, and lectures.

    Personalized interaction
    Admins can train chatbots using your academic content and adapt to provide context-aware answers specific to your institution, programs, or departments.

    Live performance monitoring
    Educational staff can review chat histories, filter questions, monitor satisfaction, and perform sentiment analysis to optimize the student experience.

    User profiles & enrollment
    Manages profiles of students, admins, and staff, allowing secure data usage.

  • Ecommerce

    With LaSoft's chatbot solution, you can turn every interaction into a lead-generation opportunity, getting quality conversations that convert.

    Capture leads in real time
    We can train your chatbot to recognize intent and gather contact details, such as name, email address, and age. Our AI agent will help qualify the client to determine whether they are a new visitor or a returning customer.

    Customizable lead flows
    You can customize prompts, adjust tone, and ensure the conversation aligns with your brand's messaging. Choose exactly where in the chat flow the ai bot should ask for contact details and in what way: before or after answering a question.

    Lead navigation
    The system can instantly notify your sales or marketing team by sending the details to one or multiple email addresses or exporting them to the CRM's database.

  • Healthcare

    We designed our healthcare-focused chatbot solution as a modular, low-code platform that integrates seamlessly into clinical workflows while meeting the stringent demands of healthcare doctor-patient communication.

    The chatbot can help both patients and healthcare staff address urgent inquiries, schedule meetings, explain prescriptions, and guide users on symptoms, thereby reducing administrative overhead and providing 24/7 patient support.

  • Insurance

    Virtual assistants on insurance portals and platforms get a high volume of repetitive queries about policy coverage or renewal dates. You can train our chatbots on your insurance documents and help automate these inquiries. Your policyholders, brokers, and prospects can get instant, accurate answers.

  • Fintech

    Platforms that offer financial services handle a wide range of tasks, including client onboarding, loan inquiries, and transaction processing. Our AI assistant can automate responses to typical banking or investment questions, freeing up human agents to focus on more complex tasks.

    Your clients will save time for themselves and your employees by receiving immediate, personalized financial insights and extra information about mortgage applications or credit cards.

We have answers for you

frequently asked questions

  1. What is a seamless LLM integration example?

    A seamless integration example of LLM involves embedding large language models (such as OpenAI GPT, Claude, or Google Gemini) directly into your chatbot to facilitate natural, human-like conversations. It allows your AI assistant to understand context, respond to questions accurately, and continuously improve through learning from your business data.

  2. How is LaSoft’s custom AI bot different from off-the-shelf solutions?

    Unlike generic, off-the-shelf solutions, we start with your specific business problems and the needs of your audience. Our goal is to develop a custom AI assistant that overcomes your real challenges, not to create an expensive new toy. We focus on delivering tangible impact for your business through technology that works for you, not the other way around, when we integrate an expensive technology into your business that has zero value and no business impact.

  3. Can I use my existing platform or technology for the AI bot?

    Yes. We support flexible integration with tools like n8n, OneReach, or Custom Tech APIs. If you already have a preferred platform, our team will tailor the chatbot to fit seamlessly into your current infrastructure. This is not about what technology to use; the whole work is related to understanding your specific business case and using the right technology to bring valuable outcomes.

  4. Is the AI chatbot secure and GDPR compliant?

    Absolutely. LaSoft ensures full compliance with GDPR, HIPAA, and other industry-specific standards. We implement encryption, access controls, and audit trails to safeguard your customer and business data.

  5. Can the chatbot be trained on multiple sources of data?

    Yes. You can upload content from websites, PDFs, DOCX, TXT, CSV files, YouTube transcripts, or help center articles. We can also integrate the chatbot with your internal knowledge library, FAQ system, CRM, or ERP. This ensures your chatbot delivers accurate, up-to-date, domain-specific responses.

  6. How do I get started with LaSoft’s AI chatbot?

    The process is simple: Let's talk. Please contact our expert so we can better understand your needs. We will help you define your needs, goals, and opportunities, which is absolutely free. If the task is straightforward, our team can prepare the first prototype within several days.

  7. Can I monitor and improve AI bot performance?

    Yes. Our management dashboard lets you track conversations, filter chat histories, measure user satisfaction, and adjust the chatbot’s knowledge base or persona for continuous improvement.

  8. What industries can benefit most from AI-powered bots?

    Our chatbots are designed to be industry-agnostic. We’ve built tailored solutions for edtech, healthcare, e-commerce, insurance, and fintech, but the modular design means any business can benefit from automated customer communication.

  9. Does LaSoft provide post-deployment support?

    Yes. We don’t just build and launch your chatbot—we also provide monitoring, updates, and optimization to ensure long-term value for your business.

Want to optimize your
product or build a new
solution?

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